Shipping policy

NEVERDARK SHIPPING & DELIVERY POLICY

🚚 Delivery Timeframe
All orders are delivered within 
3–5 working days anywhere 
in South Africa.

Orders placed before 12pm on weekdays 
are processed the same day. 
Orders placed after 12pm or on weekends 
are processed the next working day.

💰 Delivery Costs
Standard delivery: R69 flat rate 
anywhere in South Africa.

FREE delivery on all orders over R600 — 
automatically applied at checkout.

📍 Delivery Areas
We deliver nationwide across 
all 9 South African provinces:
✅ Gauteng
✅ Western Cape
✅ KwaZulu-Natal
✅ Eastern Cape
✅ Limpopo
✅ Mpumalanga
✅ North West
✅ Free State
✅ Northern Cape

Including all major cities and towns — 
Johannesburg, Pretoria, Cape Town, 
Durban, Port Elizabeth, Bloemfontein, 
Polokwane, Nelspruit, and more.

📦 Order Tracking
Once your order is dispatched 
you will receive a tracking number 
via email and WhatsApp. 
Use this number to track your parcel 
every step of the way.

⚠️ Important Notes
Delivery times are estimates 
and may be affected by:
— Public holidays
— Remote area surcharges
— Weather conditions
— High demand periods 
   (Black Friday, Christmas)

If your order hasn't arrived 
within 5 working days 
please contact us on WhatsApp 
with your order number 
and we will investigate immediately.

NeverDark — Load shedding sorted. 
Life uninterrupted. 🔦🇿🇦